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At LuggageOnSales.com, we value your trust as much as you value the security of your travel gear. Just as our Vera Bradley, Rockland, and Disney Shop collections are designed for durability and style, our privacy practices are built on transparency and protection. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information that helps us provide a seamless shopping experience for your travel needs:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details (processed securely through our PCI-compliant system).
  • Transaction Data: Details about the carry-on luggage, kids’ backpacks, or travel accessories you’ve purchased.
  • Technical Data: IP address, browser type, and device information to optimize your browsing experience.
  • Usage Data: How you navigate our site, similar to how we carefully map our product categories for easy discovery.
  • Communication Data: When you contact our customer care team at [email protected].

2. How We Use Your Information

Like the compartments in our premium spinner luggage, we use your data for specific, organized purposes:

  • Process your orders for Disney-themed kids’ luggage or business travel accessories
  • Provide customer support as responsive as our standard shipping
  • Improve our website functionality and product offerings
  • Send order confirmations and shipping updates (no promotional emails unless you opt-in)
  • Prevent fraud with security measures as reliable as our TSA-approved locks

Payment Security Note: We never store your complete payment details. Credit card transactions are encrypted and processed through PCI-compliant systems, while PayPal transactions are handled entirely by PayPal’s secure platform.

3. Data Sharing and Disclosure

We treat your data with the same care we apply when selecting our travel gear collections:

  • Service Providers: We share necessary information with shipping carriers and payment processors to fulfill your orders globally (excluding some Asian and remote areas).
  • Legal Requirements: We may disclose information when required by law, just as we comply with all international shipping regulations.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your information is protected with multiple layers of security:

  • Encrypted transactions (SSL technology)
  • Secure servers with limited access
  • Regular security audits
  • PCI-DSS compliance for payment processing

Data is stored in the United States at our headquarters: 449 15th Street Northeast, Washington, US 20002.

5. Your Rights and Choices

You have control over your information, just as you choose the perfect carry-on luggage for your needs:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for basic site functionality and secure checkout
  • Analytics Cookies: Help us understand how customers navigate our site
  • Preference Cookies: Remember your settings for future visits

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote areas), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer Disney-themed kids’ backpacks and luggage, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically, just as we update our travel accessory collections. The updated version will be posted on our website with a new effective date.

10. Contact Us

For privacy-related questions or concerns, contact our customer care team at [email protected]. We’re committed to resolving your concerns as efficiently as we deliver your travel gear.

Thank you for choosing LuggageOnSales.com as your travel companion – for both your journeys and your privacy needs.